Archive for the 'World View' Category

SA Telecoms Cool Wall

Inspired by Rudoph Van Den Burg’s riff on Jeremy Clarkson’s TopGear Cool Wall I thought a Cool Wall for the South African telecommunications and Internet community might be fun to do. For those who haven’t seen it, the TopGear Cool Wall ranks automobile coolness on a scale ranging from SubZero to Cool to UnCool to Seriously UnCool. Rudolph Van Den Berg has taken the idea and applied it to European and North American telcos. I think a little local application might be in order.  As with TopGear the rating is somewhat subjective and the list non-exhaustive and possibly downright erratic.

SubZero

Justice Norman Davis is totally sub-zero for the decisive ruling he handed down in the Altech court case.  File this one under Speaking Truth to Bureaucracy.

Altech deserves equally chilly kudos for having the guts to take this to the courts.

Seacom are absolutely cryogenic for being more or less transparent in their approach, for having an Open Access policy, for giving a great deal to TENET, and for looking as if they are actually going to deliver when they said they would.

Cool

Neotel are cool for stepping in to offer a landing station to Seacom when it looked like the Department of Communications was going to send that deal south.

Skyrove are cool because WiFi is still the most underrated technology in the Internet marketplace.  South Africa needs more Skyrove.

The City of Knysna and Uninet are cool for delivering municipal WiFi against the odds.

The City of Cape Town and the City of eThekweni are cool for having forward-looking municipal fibre strategies.

Dabba are cool because they are driving a bottom-up demand-driven telecoms low-cost voice revolution.

Google are cool for even thinking about building an undersea cable to South Africa

WebAfrica are cool for having one of the easiest to use ADSL client sign-up and management websites I have ever encountered.

Uncool

Vox Telecom are uncool for the way they tried to block the Altech case.  Just because they thought they were likely to get a piece of cake, they didn’t want to have to share nicely with others. Ditto for Internet Solutions and Smile Communications.

Nokia is uncool for removing WiFi from some of their phones

Seriously Uncool

The list here could be quite long.  I’ll pick just a couple.

The Minister of Communications is seriously uncool for failing to understand the telecommunications marketplace in a fairly profound way, and for the implications of that failure on everything.

Telkom is uncool for being one of the most litigious companies in South Africa.  They’ll happily tie anything up in the courts.  The old saying “a telco is a law firm with an antenna on top” was never more true.

As I say, the list is completely subjective.  Love to hear corrections, additions, rants, etc.

Top Five Ted Talks

At the Shuttleworth Foundation we have a now reasonably well-established tradition of gathering together every Tuesday at lunch to watch a Ted Talk.  I borrowed this idea from Vera Franz of the Open Society Institute and with only a few damp squibs we have seen some great presentations and had some great discussions as a result.

In no particular order, here are my 5 favourites to date:

Ken Robinson

If you want to hear someone speak with passion about bringing creativity to the fore in schools, this is the talk for your.  My favourite part of this is an anecdote he relates about a girl being treated for not being able to pay attention in school.  The punch line (sorry) “Mrs. Lynne, Gillian isn’t sick; she’s a dancer. Take her to a dance school.” will stick with me forever.

Jan Chipchase

Jan Chipchase has a very cool job.  He works for Nokia and travels the world observing how people use mobile and other kinds of technology.  His discoveries and insights help inspire the development of the next generations of phones and services at Nokia.  As a result, he knows a lot about how people do and don’t use technology. Big take home message for me in this was the extent to which he/Nokia expect innovation to come from the street.

Ben Zander

I first read The Art of Possibility six or seven years ago.  It has been a source practical insight in both my personal and professional life.  Ben Zander is an inspiration.

Paul Collier

Pragmatic thoughts on how to close the widening gap between The Bottom Billion and the rest of the world.   Watch the video, read the book.

Hans Rosling

Doctor, researcher, and global data visualiser.  Hans Rosling is a legend in many communities.  This is a great video about the power of representing data effectively; of making lasagna and not spaghetti.

Ted Shorts

Honourable mentions for two Ted short presentations both of which have a tinkering theme.  Gever Tulley talks about his Tinkering School in Five Dangerous Things for Kids and Johnny Lee demoing his Wii Remote Hacks.

People I’d Like to See on TED

John-Seely Brown.  Former head of research at Xerox Parc, author of The Social Life of Information, and now general visionary on learning, education, and innovation, Johnn Seely-Brown is someone to listen to.

Dave Snowden.  If complexity theory, narrative, sensemaking and Web2.0 are terms that make your ears prick up, Dave Snowden is someone worth listening to.

Tinkerless or tinkermore?

The Guardian this week published a review of Jonathan Zittrain’s book “The Future of the Internet and How to Stop It.” The journalist quotes Zittrain as saying

“unlike the internet itself, where creative chaos reigns, popular new devices such as the iPod and BlackBerry are “tethered appliances”, closed off to amateur tweaking, and modifiable, to a large extent, only by their manufacturers — and so they stifle the kind of innovation that enabled them to be created in the first place”

This apparently is going to kill the hive of creativity that gave birth to the Internet in the first place.

By contrast, this week’s Economist had an article about the increasing number of tinkerers building their own gadgets in which they profiled the recent Maker Faire in California which brought together makers, otherwise know as “All Kinds of People Making Amazing Things in Backyards, Garages, and Basements”, from around the world.

So given current trends, what does the future hold, more tinkering or less tinkering? If you read my earlier post on tinkering, you’ll know I’m pretty enthusiastic about the power and importance of taking things apart. While I have not read Zittrain’s book, it is hard not react fairly fundamentally against the notion that iPhones, Blackberries, and Xboxes are going to close down innovation on the Internet.

Innovation is fueled by ideas and iPhones and Blackberries facilitate the flow of those ideas. All those connected idea-generators, otherwise known as people, combined with increasingly inexpensive technology and inexpensive tools for manipulating technology mean that, far from being shut down, we are on a wave of innovation that is only going to grow in the coming years. Sure it would be great to take apart an iPhone or a Blackberry but closed is a business model too and a perfectly valid one. It won’t be long before someone comes along with an open iPhone which will push Steve Jobs and Apple to dream up something even cleverer.

Tinkerers and hackers only need to find a tiny opening in technology to begin taking it apart. Look at the Linksys WRT54GS which was designed as a closed, consumer commodity device but gave birth to an alternative operating system and a thriving community of wireless hackers around the world. Who would have expected a community to emerge around hacking Canon cameras.

I hope that Jonathan Zittrain has some convincing evidence to back up his assertion because from where I sit among snippets of open source code and various bits of consumer technology in varying states of assembly, the world seems full of innovation and full of opportunity. I have to agree with blogger Eric Berlin that Zittrain’s proposition seems preposterous. I also can’t resist mentioning his twitter post “Jonathan Zittrain is the new Andrew Keen.”  :-)

The Wisdom of Knowledge Management

I lurk on one of the more interesting mailinglists in the world. act-KM, originally an Australian but now global community of practice on Knowledge Management or since I abhor the term Knowledge Management, let’s say on the nature of knowledge in general and how to make it grow and flow in and across organisations. It is a high traffic list and not a very peaceful one. The debate rages (I choose the adjective carefully) between academics, practitioners, corporate hacks, and grass-roots types. It is not always kind and at times I find some of the sniping simply unpleasant. However, that is substantially outweighed by the calibre of discussion. It is a privilege to hear the likes of Dave Snowden, Steve Denning, Patrick Lambe (to name just a few) hashing issues out in a community space.

actKM has also a testament to the power of blogs as synthesisers and aggregators of community knowledge generated in Communities of Practice. Many have debated how to abstract the knowledge generated in CoPs and certainly FAQs were an early attempt to do so in the early world of newsgroups and technical mailing lists. Blogs are so much better however in that they take advantage of the self-interest of community members of moving their own praxis forward.

A very effective example of this happened around a recent debate on actKM on whether the term “wisdom” or even (I shudder to write) “wisdom management” should be admitted as legitimate terms of discussion within the actKM community. This provoked a fierce and lengthy debate on the topic with points scored on both sides. Out of that oyster popped these pearls:

Patrick Lambe
http://www.greenchameleon.com/gc/blog_detail/wisdom_management/

Luke Naismith
http://knowledgefutures.wordpress.com/2008/04/16/wisdom-management-and-wisdom-leadership/

Matt Moore
http://engineerswithoutfears.blogspot.com/2008/04/word-to-wise.html

Read these and feel that thanks to the actKM CoP and these knowledge synthesisers (bloggers) the stock ticker for the sum total of human knowledge (or wisdom) has had a good day. :-)

In Praise of Taking Things Apart

The Economic Value of Taking Things Apart

In the Concise Encyclopedia of Economics, Paul Romer writes:

“Economic growth occurs whenever people take resources and rearrange them in ways that are more valuable. A useful metaphor for production in an economy comes from the kitchen. To create valuable final products, we mix inexpensive ingredients together according to a recipe.”

Patak’s Madras Curry To take the analogy a little further, if I have a jar of Patak’s Madras curry paste there are a fairly limited number of tasty recipes that I can come up with. However, if I were able to disassemble or reverse-engineer that jar of pre-made curry, I would have a range of ingredients turmeric, coriander, cumin, cinnamon, etc from which I could create an almost unlimited number of recipe variations. This is obviously pretty unlikely with something like curry paste. However, not so with technology.

In The Origin of Wealth (to date the only book on Economics I have ever felt gripped by), Eric Beinhocker also explores what I am tempted to call the fractal nature of technology:

“each invention creates both the possibility of, and the need for, more inventions”… Why does technology have this exponential, bootstrapping quality? How does technology feed its own growth? Physical technologies have a modular building block quality to them. Any physical technology can be thought of as coding for both components and an architecture. A house has components (e.g. rooms, plumbing systems, windows) as well as an overall design (e.g. Mock Tudor)”

It seems fairly self-evident that understanding and being able to dissassemble technology into its constituent parts exponentially increases the opportunity for innovation, for hybridising, improving, cross-pollinating technologies into new forms of value.

The Trend Towards Un-takeapartable Technologies

In the context of the above, it is curious that technology has steadily become more and more difficult to disassemble. We have gained in push-button convenience but lost the learning and innovation opportunities that come with taking things apart and tinkering with them.

John Seely-Brown is particularly passionate on the topic of “tinkering” and argues that it is a critical strategy for learning. He argues that Open Source software has become an important place where technology (in this case software) can be taken apart and tinkered with. In the same Steve Hargadon interview with him that I mentioned in a previous post, John Seely-Brown says:

“A huge amount of the learning that a lot of us do, that formed the foundations of all the formal education that we got afterwards, could be called “tinkering.” Because of changes in electronics and cars, a whole generation couldn’t tinker. In the last ten years, these participatory architectures have introduced tinkering again. It is virtual and social tinkering, not necessarily mechanical, tinkering. And what is interesting is that it is relatively non-gender-specific. You are going to find women tinkering as much as guys do.”

This recognition of the importance of taking things apart and its role in learning has grown to the point where now in California, you can send your kids to a Tinkering School which builds the confidence of children to take technology apart and to be creative with technology. I can recommend a short, entertaining TED talk by the school’s founder Gever Tulley.

In industry, the notion of opening up technology to customers in order to facilitate innovation, Open Innovation, has been gaining traction for a number of years. The Economist has a good summary of this trend.

Taking Things Apart Not Things Falling Apart

From my perspective, this is a particularly important issue in places like Africa where history of technology transfer has often been a particularly disempowering one. The two-fold potential of empowering learners and fostering innovation make a compelling argument to encourage a culture of taking technology apart in Africa.

It is why I am so inspired by the innovation that is happening with wireless routers and the exploration of their potential as an alternative communication infrastructure for parts of Africa not well-served by existing telecommunications carriers.

Make Magazine - TshirtMake Magazine, a publication for people who like to take technology apart, have a great motto on one of their promotional T-shirts: “If you can’t open it, you don’t own it”. It strikes me that that is a pretty good motto for African technologists. Opening technology opens innovation and teaches skills that are difficult to learn any other way.