Archive for the 'World View' Category

The Wisdom of Knowledge Management

I lurk on one of the more interesting mailinglists in the world. act-KM, originally an Australian but now global community of practice on Knowledge Management or since I abhor the term Knowledge Management, let’s say on the nature of knowledge in general and how to make it grow and flow in and across organisations. It is a high traffic list and not a very peaceful one. The debate rages (I choose the adjective carefully) between academics, practitioners, corporate hacks, and grass-roots types. It is not always kind and at times I find some of the sniping simply unpleasant. However, that is substantially outweighed by the calibre of discussion. It is a privilege to hear the likes of Dave Snowden, Steve Denning, Patrick Lambe (to name just a few) hashing issues out in a community space.

actKM has also a testament to the power of blogs as synthesisers and aggregators of community knowledge generated in Communities of Practice. Many have debated how to abstract the knowledge generated in CoPs and certainly FAQs were an early attempt to do so in the early world of newsgroups and technical mailing lists. Blogs are so much better however in that they take advantage of the self-interest of community members of moving their own praxis forward.

A very effective example of this happened around a recent debate on actKM on whether the term “wisdom” or even (I shudder to write) “wisdom management” should be admitted as legitimate terms of discussion within the actKM community. This provoked a fierce and lengthy debate on the topic with points scored on both sides. Out of that oyster popped these pearls:

Patrick Lambe
http://www.greenchameleon.com/gc/blog_detail/wisdom_management/

Luke Naismith
http://knowledgefutures.wordpress.com/2008/04/16/wisdom-management-and-wisdom-leadership/

Matt Moore
http://engineerswithoutfears.blogspot.com/2008/04/word-to-wise.html

Read these and feel that thanks to the actKM CoP and these knowledge synthesisers (bloggers) the stock ticker for the sum total of human knowledge (or wisdom) has had a good day. :-)

In Praise of Taking Things Apart

The Economic Value of Taking Things Apart

In the Concise Encyclopedia of Economics, Paul Romer writes:

“Economic growth occurs whenever people take resources and rearrange them in ways that are more valuable. A useful metaphor for production in an economy comes from the kitchen. To create valuable final products, we mix inexpensive ingredients together according to a recipe.”

Patak’s Madras Curry To take the analogy a little further, if I have a jar of Patak’s Madras curry paste there are a fairly limited number of tasty recipes that I can come up with. However, if I were able to disassemble or reverse-engineer that jar of pre-made curry, I would have a range of ingredients turmeric, coriander, cumin, cinnamon, etc from which I could create an almost unlimited number of recipe variations. This is obviously pretty unlikely with something like curry paste. However, not so with technology.

In The Origin of Wealth (to date the only book on Economics I have ever felt gripped by), Eric Beinhocker also explores what I am tempted to call the fractal nature of technology:

“each invention creates both the possibility of, and the need for, more inventions”… Why does technology have this exponential, bootstrapping quality? How does technology feed its own growth? Physical technologies have a modular building block quality to them. Any physical technology can be thought of as coding for both components and an architecture. A house has components (e.g. rooms, plumbing systems, windows) as well as an overall design (e.g. Mock Tudor)”

It seems fairly self-evident that understanding and being able to dissassemble technology into its constituent parts exponentially increases the opportunity for innovation, for hybridising, improving, cross-pollinating technologies into new forms of value.

The Trend Towards Un-takeapartable Technologies

In the context of the above, it is curious that technology has steadily become more and more difficult to disassemble. We have gained in push-button convenience but lost the learning and innovation opportunities that come with taking things apart and tinkering with them.

John Seely-Brown is particularly passionate on the topic of “tinkering” and argues that it is a critical strategy for learning. He argues that Open Source software has become an important place where technology (in this case software) can be taken apart and tinkered with. In the same Steve Hargadon interview with him that I mentioned in a previous post, John Seely-Brown says:

“A huge amount of the learning that a lot of us do, that formed the foundations of all the formal education that we got afterwards, could be called “tinkering.” Because of changes in electronics and cars, a whole generation couldn’t tinker. In the last ten years, these participatory architectures have introduced tinkering again. It is virtual and social tinkering, not necessarily mechanical, tinkering. And what is interesting is that it is relatively non-gender-specific. You are going to find women tinkering as much as guys do.”

This recognition of the importance of taking things apart and its role in learning has grown to the point where now in California, you can send your kids to a Tinkering School which builds the confidence of children to take technology apart and to be creative with technology. I can recommend a short, entertaining TED talk by the school’s founder Gever Tulley.

In industry, the notion of opening up technology to customers in order to facilitate innovation, Open Innovation, has been gaining traction for a number of years. The Economist has a good summary of this trend.

Taking Things Apart Not Things Falling Apart

From my perspective, this is a particularly important issue in places like Africa where history of technology transfer has often been a particularly disempowering one. The two-fold potential of empowering learners and fostering innovation make a compelling argument to encourage a culture of taking technology apart in Africa.

It is why I am so inspired by the innovation that is happening with wireless routers and the exploration of their potential as an alternative communication infrastructure for parts of Africa not well-served by existing telecommunications carriers.

Make Magazine - TshirtMake Magazine, a publication for people who like to take technology apart, have a great motto on one of their promotional T-shirts: “If you can’t open it, you don’t own it”. It strikes me that that is a pretty good motto for African technologists. Opening technology opens innovation and teaches skills that are difficult to learn any other way.

Ubuntu and Descartes

When I first encountered the Southern African word ubuntu a few years ago, it instantly resonated with me. A person is only a person through other people…. the suffering of one person diminishes all of us. Or as Archbishop Desmond Tutu puts it, “a solitary human being is a contradiction in terms”. A notion that the English language doesn’t seem to have quite the right colours to paint. It takes a lot of mixing of English words to express that one African word. It resonated with me as a human being as an acknowledgment of our connectedness of our human responsibility to each other, even to all living things.

More than the emotional connection to the word though, it made me think about the philosophy I studied at university. It reminded me that musch of the western canon of philosophy was based on the principle that the indivisible unit of humanity was one human being and that everything one needed to know could therefore be deduced through a process of introspection. Descartes’ famous expression “I think therefore I am” is the classic expression of this principle.

But why should that be true? Why should humanity be discernible from a single human being, any more than wetness can be discerned from an individual molecule of H2O. Of course we are more complex but why should humanity be an individual characteristic as opposed to a collective one. Something that only emerges out of human interaction.

My introduction to the concept of Ubuntu made me think that Descartes took a big philosophical left turn a few hundred years ago that western philosophy has yet to recover from.

It was both inspiring and validating to hear John Seely-Brown express the same notion in an Edutech podcast with Steve Hargadon. In it he says,

“…my own thinking for now 30 years is kind of the shift from a Cartesian point of view of I think, therefore I am where knowledge is a kind of substance that gets kind of poured into your head to build up stocks of knowledge in your head..supposedly, versus we participate, therefore we are in that in participation with others that we come into being and that could be psychoanalytically true but it is also in participation with others that we start to internalise our own understandings of the world and learn…”

Right on.