Tag Archive for 'tinkering'

Open Hardware for Development

In my last post I wrote a bit about what kinds of information and communication technologies are needed by the poor.  I have also written about the importance of tinkering and tinkerable technologies as a catalyst for innovation.

My previous experience has led me to believe that tinkerable technologies like Linksys WRT routers running open firmware like OpenWRT can play an important role in spurring the development and deployment of appropriate connectivity solutions in developing countries.

The Linksys WRT54G and its successors are remarkable in that they surprisingly rugged and difficult to “brick“.  They can run on anything from 5 to 20 volts and have a surprising amount of processing power for a simple access point.  People have adapted these routers to become, among other things, small PBXes, firewalls, and traffic shaping tools.  With a little bit of effort these devices can be tuned to draw less power making them more suitable for use with solar power energy sources.

So for the last few years I have been quite taken with the idea of finding and re-purposing commodity information and communication technologies developed for wealthy, consumer markets and adapting them as appropriate communication infrastructure.  Now, however, my point of view has changed somewhat, partly as a result of meeting David Rowe and in particular in conversations with him and others at the Village Telco workshop. David pointed out that wonderful as the Linksys routers are, we put up with numerous constraints e.g. limited memory space, limited interfaces, higher than desired power consumption, lack of surge protection on some interfaces, non-ruggedised housings, etc. where perhaps we don’t have to.

This took a little mental digestion on my part and, at the time, I was reluctant to give up the beloved Linksys.  However as things turned out the workshop led us to look at other technologies such as the Ubiquiti Nanostation and even to the point of coming up with plans to design our own hardware, the Mesh Potato.

Until I met David, I would have said that designing and putting customised hardware into production was a beautiful idea but not very practical.  Indeed, at first glance the OLPC appears to be a direct cautionary tale about the dangers of trying to do just that.  However, David has already done it successfully on a small scale.  He has designed and put into production an embedded Asterisk IP PBX.  One of the things that is most interesting about his project is that, as a result of publishing the hardware design and schematics under an open license on the Internet, manufacturers in Shenzen found David, not the other way round!

I think we are at the confluence of a number of trends:

  • the trend towards standardisation in manufacture and chip design;
  • the increasing integration of functions into single chips;
  • the move toward placing more and more hardware functionality in the ’soft’ firmware of devices;  and,
  • the increasing commoditisation of design tools.

In addition, because Open Source firmware is becoming increasingly common and the community of developers is growing, this means that a lone developer such as David Rowe can develop a fully functional hardware PBX whereas in 1978 it would have taken 20 or more engineers.

I believe this means that it is conceivable for appropriate, useful communication hardware for poor communities to be designed and put into production on a small but sustainable scale by small groups of experts but not necessarily experts employed by Nokia, Intel, etc.  I think this opens the potential for innovation of new technologies for markets not currently served by large corporations.  Ideally, these innovations would then be picked up and improved upon by large corporations, a bit like what has happened with the OLPC.

With one significant difference.  The OLPC chose to patent the new technology it developed and use the revenue gained from licensing those patents to fund further development.  There is a case to be made for this strategy.  However, it does not appear to have helped them make friends with the likes of Intel, Microsoft, and others.  One cannot help but wonder whether a focus on core innovations needed in a developing country context and an Open Hardware approach might not have helped them partner more successfully.

It is interesting to note that Pixel Qi, the company spun off by former OLPC CTO Mary Lou Jepsen, are also basing their success on standardisation of manufacture.  This from their products page:

“Pixel Qi is a fabless ASIC company that specializes in screens.  The screen is just a big ASIC chip - we work closely with the large LCD factories.  The trick - we use their standard processes and materials and can produce new screens with radical new performance in about a year.  We are not a demo in a year,  but rather we can get all the way to high volume mass production in a year.”

Pixel Qi are licensing OLPC’s patents.  I wonder how many “Pixel Qi”s might exist if designs for that technology were published under an open license, open to contribution from universities and companies around the world interested in developing technology for the poor?  I’d sure like to find out.  Stand by for news of the Mesh Potato.

Information and Communication Technologies for the Poor

Nokia 1100 - Wikipedia

Nokia 1100 - Courtesy Wikipedia

An ongoing conversation with a large foundation has inspired me to think more directly about what specific technologies stand the best chance of benefiting the poor.  Early on in the conversation, I made the point that “connectedness” alone actually counts for a lot.  Most people involved in information technologies over the last 10-15 years, whether in the developed or developing world, have at one time or another learned the hard lesson that “build it and they will come” is more the exception than the rule.  Yet mobile phones have proven a pretty reliable exception with the result that Africa, one of the poorest regions in the world,  is the fastest growing mobile market in the world.  A testament to the importance of being connected and to the power of simple voice communication.  So, I am prepared to say that simply driving down the cost of access and increasing ubiquity of access to voice communication is a worthwhile goal in development.  Mobile phones improve lives and livelihoods.  We know this.

We also know that in Africa access to voice telephony is overpriced and scarcest where people are poorest.  What can be done to drive down the cost of access?  Nokia and other handset manufacturers have made a point of trying to develop phones that are developing country friendly.  The Nokia 1100 handset was designed for developing countries.  After selling over 200 million units, it has become the best selling handset in the world.  As Ken Banks of Kiwanja.net points out in a recent PC World article, “they’re sturdy with a sealed keypad, have good battery life, the user interface is easy, and they’re cheap (originally selling for around $40 new, for example, but now available for easily half of that in second-hand markets)”.  Hard to beat.  Unfortunately that is just one link in the chain.

Cheap phones do not equal cheap access.

The real cost of access lies in the usage charges.  Granted, this is mitigated somewhat by the caller-pays system which is standard in the developing world and which often allows communications costs to be subsidized by those who can most afford the communication charges.  Yet this is not the solution.  The solution lies in increasing competition in the provision of access.  Improving policy and regulatory frameworks to allow more competition is essential to driving down the cost of access.  Equally important is driving down the cost of network infrastructure so that the cost of market entry opens up to more entrepreneurs.  This is more or less what the Village Telco is aimed at.  Solutions that support vendor lock-in and perpetuate the supply-chain of incumbent mobile networks are not going to solve the problem.

Voice is no longer enough

As Ken points out in his article, the Nokia 1100 and phones like them designed for the developing world have “no GPRS, no browser, no Java, no camera, no color screen — the very technologies that form the linchpin of our plans to promote the mobile phone as the tool to help close the digital divide.”   He goes on to make a plea to divert “international development funding toward providing a subsidized, fully Internet-ready handset for developing markets.”  I think this is a brilliant idea except for the word “subsidy”.  When donors provide subsidies to the private sector, somehow this doesn’t always turn into real benefits for the poor.  Underserviced area licenses are a great example of subsidy failure.

I can think of at two other ways of achieving this that I think stand a better chance of succeeding:

  1. Announce an X-prize or something similar for cheap, rugged, Internet-ready handsets.  Give the market a direct incentive to build something to serve the poor.
  2. Open up the design of such a device.  Sponsor an Open Hardware project to design cheap phones that support GSM, GPRS, and WiFi.  Design bounties could be offered in this case as well.  Initiatives like OpenMoko already have a headstart in this area.

Don’t Try to Figure Out What People Will Do With It

Jan Chipchase - Ted Talk

Jan Chipchase - Ted Talk

Some people will find this idea hard to digest and it does verge on the “build it and they will come” mantra but we know that people will come for voice and text services.  Let’s start by driving down the networks costs and then by adding building-block functionality for other services in order to allow innovation to happen.  As Nokia resarcher Jan Chipchase says in his excellent Ted Talk:

“However, we design this stuff, carefully design this stuff, the street will take it and will figure out ways to innovate.  As long as it meets base needs, the ability to transcend space and time for example.   It will innovate in ways we cannot anticipate in ways that despite our resources, they can do it better than us.  That’s my feeling.”

The more hackable a technology is, the more opportunity there is to tinker with it, to shape it to meet the needs of the user, the more innovation we are going to see in ICTs and development and the greater impact these technologies will have.

Tinkerless or tinkermore?

The Guardian this week published a review of Jonathan Zittrain’s book “The Future of the Internet and How to Stop It.” The journalist quotes Zittrain as saying

“unlike the internet itself, where creative chaos reigns, popular new devices such as the iPod and BlackBerry are “tethered appliances”, closed off to amateur tweaking, and modifiable, to a large extent, only by their manufacturers — and so they stifle the kind of innovation that enabled them to be created in the first place”

This apparently is going to kill the hive of creativity that gave birth to the Internet in the first place.

By contrast, this week’s Economist had an article about the increasing number of tinkerers building their own gadgets in which they profiled the recent Maker Faire in California which brought together makers, otherwise know as “All Kinds of People Making Amazing Things in Backyards, Garages, and Basements”, from around the world.

So given current trends, what does the future hold, more tinkering or less tinkering? If you read my earlier post on tinkering, you’ll know I’m pretty enthusiastic about the power and importance of taking things apart. While I have not read Zittrain’s book, it is hard not react fairly fundamentally against the notion that iPhones, Blackberries, and Xboxes are going to close down innovation on the Internet.

Innovation is fueled by ideas and iPhones and Blackberries facilitate the flow of those ideas. All those connected idea-generators, otherwise known as people, combined with increasingly inexpensive technology and inexpensive tools for manipulating technology mean that, far from being shut down, we are on a wave of innovation that is only going to grow in the coming years. Sure it would be great to take apart an iPhone or a Blackberry but closed is a business model too and a perfectly valid one. It won’t be long before someone comes along with an open iPhone which will push Steve Jobs and Apple to dream up something even cleverer.

Tinkerers and hackers only need to find a tiny opening in technology to begin taking it apart. Look at the Linksys WRT54GS which was designed as a closed, consumer commodity device but gave birth to an alternative operating system and a thriving community of wireless hackers around the world. Who would have expected a community to emerge around hacking Canon cameras.

I hope that Jonathan Zittrain has some convincing evidence to back up his assertion because from where I sit among snippets of open source code and various bits of consumer technology in varying states of assembly, the world seems full of innovation and full of opportunity. I have to agree with blogger Eric Berlin that Zittrain’s proposition seems preposterous. I also can’t resist mentioning his twitter post “Jonathan Zittrain is the new Andrew Keen.”  :-)

In Praise of Taking Things Apart

The Economic Value of Taking Things Apart

In the Concise Encyclopedia of Economics, Paul Romer writes:

“Economic growth occurs whenever people take resources and rearrange them in ways that are more valuable. A useful metaphor for production in an economy comes from the kitchen. To create valuable final products, we mix inexpensive ingredients together according to a recipe.”

Patak’s Madras Curry To take the analogy a little further, if I have a jar of Patak’s Madras curry paste there are a fairly limited number of tasty recipes that I can come up with. However, if I were able to disassemble or reverse-engineer that jar of pre-made curry, I would have a range of ingredients turmeric, coriander, cumin, cinnamon, etc from which I could create an almost unlimited number of recipe variations. This is obviously pretty unlikely with something like curry paste. However, not so with technology.

In The Origin of Wealth (to date the only book on Economics I have ever felt gripped by), Eric Beinhocker also explores what I am tempted to call the fractal nature of technology:

“each invention creates both the possibility of, and the need for, more inventions”… Why does technology have this exponential, bootstrapping quality? How does technology feed its own growth? Physical technologies have a modular building block quality to them. Any physical technology can be thought of as coding for both components and an architecture. A house has components (e.g. rooms, plumbing systems, windows) as well as an overall design (e.g. Mock Tudor)”

It seems fairly self-evident that understanding and being able to dissassemble technology into its constituent parts exponentially increases the opportunity for innovation, for hybridising, improving, cross-pollinating technologies into new forms of value.

The Trend Towards Un-takeapartable Technologies

In the context of the above, it is curious that technology has steadily become more and more difficult to disassemble. We have gained in push-button convenience but lost the learning and innovation opportunities that come with taking things apart and tinkering with them.

John Seely-Brown is particularly passionate on the topic of “tinkering” and argues that it is a critical strategy for learning. He argues that Open Source software has become an important place where technology (in this case software) can be taken apart and tinkered with. In the same Steve Hargadon interview with him that I mentioned in a previous post, John Seely-Brown says:

“A huge amount of the learning that a lot of us do, that formed the foundations of all the formal education that we got afterwards, could be called “tinkering.” Because of changes in electronics and cars, a whole generation couldn’t tinker. In the last ten years, these participatory architectures have introduced tinkering again. It is virtual and social tinkering, not necessarily mechanical, tinkering. And what is interesting is that it is relatively non-gender-specific. You are going to find women tinkering as much as guys do.”

This recognition of the importance of taking things apart and its role in learning has grown to the point where now in California, you can send your kids to a Tinkering School which builds the confidence of children to take technology apart and to be creative with technology. I can recommend a short, entertaining TED talk by the school’s founder Gever Tulley.

In industry, the notion of opening up technology to customers in order to facilitate innovation, Open Innovation, has been gaining traction for a number of years. The Economist has a good summary of this trend.

Taking Things Apart Not Things Falling Apart

From my perspective, this is a particularly important issue in places like Africa where history of technology transfer has often been a particularly disempowering one. The two-fold potential of empowering learners and fostering innovation make a compelling argument to encourage a culture of taking technology apart in Africa.

It is why I am so inspired by the innovation that is happening with wireless routers and the exploration of their potential as an alternative communication infrastructure for parts of Africa not well-served by existing telecommunications carriers.

Make Magazine - TshirtMake Magazine, a publication for people who like to take technology apart, have a great motto on one of their promotional T-shirts: “If you can’t open it, you don’t own it”. It strikes me that that is a pretty good motto for African technologists. Opening technology opens innovation and teaches skills that are difficult to learn any other way.