An interesting offshoot of my investigation in to Fair Mobile statistics was the discovery that some African operators charge an interconnect fee for SMS messages. Now interconnect fees are a topic of hot debate at the moment here in South Africa. Interconnection Fees are the charges that operators levy to terminate calls from other operators on their network. Regulators typically intervene on interconnect fees when they appear to be out of step with the actual costs of interconnection. Of course the “actual” cost of interconnection is a subject of much debate because it represents both a cost and a source of revenue for operators, the details of which are rarely revealed to anyone by the operators. Thus they are the subject of much speculation.
Less speculative is the cost to the operator of sending an SMS. I have written previously on the egregiously high cost of sending SMSes in Africa. However, to add insult to injury, in at least 17 African countries, operators charge an interconnect fee for connecting with other operators nationally. In many cases they are doubling even tripling the cost of sending an SMS. The argument for levying an interconnect charge is based on the need of the operator to recover the costs of terminating a call or in this case an SMS on their network. But let’s face it, the incremental cost of terminating an SMS on an operator’s network is effectively zero or near enough to zero to as to make no difference. In many countries, including South Africa, there are no internal interconnect fees for text messages. So here is a list of the most egregious offenders:
| Country | Dominant Operator | SMS Interconnect Markup |
|---|---|---|
| Niger | Zain | 200% |
| Uganda | MTN | 160% |
| Mauritania | Mauritel | 150% |
| Nigeria | MTN | 114% |
| Benin | MTN(Mascom) | 100% |
| Botswana | MTN | 100% |
| Congo | Zain | 100% |
| Gabon | Zain | 100% |
| Guinea | Areeba (MTN) | 100% |
| Mali | Orange | 100% |
| Rwanda | MTN | 77% |
| Senegal | Orange | 50% |
| Algeria | Djezzy (Orascom) | 43% |
| Kenya | Safaricom | 43% |
| Zambia | MTN | 40% |
| Ghana | MTN | 25% |
| Togo | Togocel | 25% |
Isn’t it surprising how many times MTN appears in this collection of ethically challenged companies? well, no, it actually isn’t.
So what’s the work around? The history of modern communication technology has always been the user finding a work-around (eventually) and putting the offending company out of business, or at least significantly hurting them.
These greedy mobile networks surely know this and are milking us for all they can while they can.
Bring on the new pioneers, the mavericks and the modern freedom fighters. Let’s have that work around sooner than later…
Safaricom in Kenys has maintained its huge market share by ‘locking in’ subscribers BUT I also blame subscribers who idiotically dont change their providers… I moved… & slashed my calling costs at least 35%
Hi Steve,
Learning a lot from your comments.
Any idea what the Interconnect markup in Ethiopia is approximately?
Thanks
Hi Zinod, Ethiopia has no interconnect fees because there is only one state-run mobile operator. There is no one for them to interconnect with.
Hello Song,
I hope you refer to international interconnect fees in your MarkUp results table above.
It is now March of 2011, 1.5 years since your last post on this Steve…Are SMS’s still being charged at such a high rate in Africa?
Colin
Hi Colin. There has been very little movement. A notable exception to this is Kenya where prices have come down dramatically thanks to the entry of Bharti into the Kenyan market. Indeed an SMS in Kenya now costs about 1 US cent whereas here in South Africa SMS prices have not dropped at all.
It’s such a shame that even after all this time costs have not changed at all… if anything, things are only getting worse. It’s so unfortunate that things are turning out this way when developing communication in these places is such a huge deal! Hopefully, in the future, equality will prevail. Crossing my fingers!
David W.
Writer, EnviroSelects
Steve,
Thanks for the response Steve. I thought Bharti was India only. Was that a recent movement, I went to their website but didn’t see anything about it.
@Colin If you google Bharti and Zain, you will come across lots of articles about Bharti’s acquisition of Zain’s mobile networks in Africa.
@Steve The dominant operator in Zambia is Bharti Airtel (formerly Zain, formerly Celtel) –they’ve been market leaders since the late 1990s. I worked for then between 2007& 2011 and they have ~75-80% market share.